Privacy Policy

This Privacy Policy explains how ZeroOps handles information when you use the platform to manage clients, projects, tasks, quotations, invoices, vendors, suppliers, approvals, documents, messages, and related business operations.

1. Information we collect

ZeroOps may collect account information, login details, user roles, company profile information, client/vendor/supplier records, project and task information, quotations, invoices, payment records, uploaded files, messages, notifications, activity logs, and technical information such as IP address, browser details, and security events.

2. How we use information

We use information to provide the platform, authenticate users, apply role-based access, manage business workflows, generate reports, send notifications, support users, protect accounts, investigate security events, and improve reliability.

3. Role-based access

Users only access information allowed by their assigned role and permissions. Admin staff, clients, vendors, and suppliers may see different workspaces depending on how the company account is configured.

4. Files and business records

Uploaded documents and business records remain part of the workspace that created or received them. Users are responsible for ensuring they have permission to upload, share, or process any personal or business information added to ZeroOps.

5. Security

ZeroOps uses login protection, session controls, CSRF protection, security headers, role permissions, and activity logging to reduce unauthorized access. No platform can guarantee absolute security, so users must keep passwords private and report suspicious activity immediately.

6. Cookies and sessions

ZeroOps uses essential cookies and session storage to keep users signed in, protect forms, remember security state, and support platform functionality. These are required for the app to work properly.

7. Data sharing

We do not sell workspace data. Information may be shared only where necessary to operate the platform, comply with lawful obligations, protect the service, or support features configured by the workspace owner.

8. Data retention

Workspace data is retained for as long as the company account needs it for operations, reporting, compliance, audit, or dispute resolution, unless deletion is requested and legally or technically possible.

9. Contact

For privacy questions or account support, contact info@zeroimpulse.com.